About Us

Your Participation is Important

We will work as a team with you to achieve viral suppression. Here’s what you need to do to be a successful Nexus client:

• Participate in the Virginia Medication Assistance Program (VA MAP).
• Enroll in a Health Coverage Plan based on your eligibility.
• Work with your Case Manager to develop your own individualized service plan.
• Recertify with VA MAP every 6 months to maintain enrollment in Nexus.
• Partner with your treatment team and Nexus case manager to ensure your care needs are met.
• Respond to annual “Quality of Life” surveys to help evaluate if appropriate services are available to meet your needs.

 Nexus Services for Consumers

• Non-Medical Case Management to help you maintain your eligibility for Ryan White services.
• Medical Case Management to help you effectively manage your day-to-day treatment.
• Screening for Mental health services and referrals to the appropriate level of care.
• Emergency Food Assistance gives you access to nutritious foods. You may receive grocery store gift cards on a short-term emergency basis and be referred to various community food resources.
• Medical Transportation Assistance so that you can get to and from medical appointments. Cab rides and Metro SmartTrip cards are available for Nexus patients with transportation challenges.
• Help enrolling in and using health insurance. If you are a qualified VA MAP customer you may receive help enrolling in appropriate health insurance and get help from the Virginia Department of Health in paying for your insurance premiums.
• Assistance in paying copays and deductibles for your HIV-related medical care. It is important to know that financial assistance is paid directly to your healthcare providers, and funds can never be paid or reimbursed to you.
• Outpatient Ambulatory Health Services to help you afford your medical visits and lab costs. 
• Housing Services to assist you with housing issues.